T & C

  1. Please keep your Cash/Jewellery/Valuables in your custody. Goods transfer through rope is at the sole discretion of the customer. Any concern during or after should be brought to the notice immediately. Pioneer Movers and Packers would not be liable for any mis-happening .Please intimate whether the vehicle can enter the premises/lane , the distance of the vehicle to the lift/house gate, and the maximum time it can be retained inside the premises in advance to us.
  1. The packing materials are the property of the pioneer movers and packers and will be taken back on the same day of unloading, otherwise, rent will be charged as per the policy.
  1. The above quotes do not include any dismantling (Carpenter Work) and fittings of electrical, electronic appliances. Those charges would be extra and to be decided at the time of quotation.
  1. Mathadi (Union Labour & related) charges have to be paid by the client and is not included in the quotation(Mumbai/Pune /Kerala and others if applicable).
  1. Pioneer Movers and Packers acts only as a integrator between the customer and Insurance. All agreements, damage claims that arise through this service are between the customer and respective insurance company. We suggest both parties to access the inventory properly for any damages before the handover. Hence PMP recommends Insurance of Freight. The customer should approach the vendor for Insurance copy(if any) at the starting point.
  1. Price of the quotation is subjected to various factors and hence a slot is booked in advance. Price of the quotation might change if movement date/inventory/distance is changed after confirmation of payment. A revised quotation will be offered as per the change in price if necessary.
  1. Full payment/ Part-Payment of balance amount is with sole discretion of Pioneer Movers and Packers .
  1. AC Mantle and Dismantle Charges are only service charges and materials has to be purchased separately which is not inclusive of the quote. Arranging does not include pipes, gas filling, extra wire, fittings associated etc. These charges have to be borne by customer.
  1. Carton Box’s – The size of the carton box will be 2 feet* 2 feet.
  1. Due to Unforeseen circumstances if the movement is not executed, then the liability will be only to the token amount paid by the customer.



The token amount is non-refundable.

During weekend and month end there will be many customers shifting at a time, hence kindly bear with us, as we will try to get this streamlined. Requesting both parties to adhere and respect to the timelines of each other as its largely affected by traffic, vehicle availability, society rules.